San Jose and Dallas | USA & London | UK – May 2022 – Over 50 employees have been promoted within Operatix in just 17 months, reflecting the business’s commitment to developing its employees and promoting from within.
Operatix provides its team with a number of training and development opportunities to help them climb the ladder, as well as curating a unique internal SDR career path.
Thanks to the focus on internal progression, over 50 employees advanced from SDRs roles to Operations Manager, Mentors, Sales roles & Customer Success since 2021. Many of the team have had multiple promotions and have plenty of opportunities for further growth.
In the EMEA region, the average time from the employee start date to their first promotion at Operatix is just 20 months. The US, on the other hand, averages 7.4 months.
These opportunities not only bring career development to the table but also an increase in salary. The average increase from starting salary to the current role was 34.8% across both the US and EMEA.
According to the Bureau of Labor Statistics’ annual review, the average raise for performance-based promotions in 2020 is 3.0% in the US, putting Operatix well above average.
As part of its ongoing efforts to improve processes and develop employees, Operatix has hired a new Head of People. Having worked in the development and HR sectors since 2018, Sam Streak brings a wealth of experience to the team.
As part of Sam’s employee engagement initiatives, he is dedicated to continually enhancing company culture and inclusivity while nurturing career development.
Furthermore, he will be developing and promoting the core company values, as well as gathering regular feedback from employees to ensure their needs are being met.
“The key thing is looking at how we can support people and their careers, making sure our onboarding is best in class and that people have everything they need to succeed,” he explains, “We’re looking at how people can accelerate their careers. We want people to reflect upon their time at Operatix and see it as a great place to work.”
Supporting the remote team is another area of focus, ensuring that they enjoy the same benefits as local employees. Following the COVID-19 pandemic, the remote team has expanded significantly and thus listening to their needs is important to the business.
“We want to take a look into how remote workers connect with Operatix and listen to what they really need,” says Sam, “A key part of moving forward is understanding the employee voice and understanding what would make their life easier.”
While these initiatives are undoubtedly beneficial for staff members, clients will also gain from the increased focus on employee retention, engagement and productivity.
“The happier people are in the business, the better they perform and the better it is for our clients,” explains Sam, “If employees are supported and have the tools they need to be brilliant, then you’re increasing the likelihood that they’re successful for our clients.”
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