Operatix-sales acceleration                                                                                                     Fidelis_Cybersecurity_logo


The Company


Fidelis is a Cybersecurity company headquartered in the US that provides the industry’s only integrated, automated network and endpoint detection and response platform.



The Challenges



  The vendor needed a partner that understood the challenges of working with a high-end technology ‘start-up’ in a highly competitive sector

 The client was looking for a company with a proven track record in both following up on inbound inquiries as well as identifying and contacting new personas within specific target accounts

They had a requirement to work with a flexibility partner with ability to scale up to new geographies and swap regions/languages on demand

 The need for a proactive team who could work closely with both the Fidelis marketing and sales team


The Goals



 Build awareness and educate new accounts about Fidelis, its products and services

 Understand the customer’s requirements and giving them compelling reasons to engage with Fidelis across both Network + Endpoint solutions

 Support for the regional sales teams to develop their pipeline by targeting and profiling specific accounts

Work alongside the Fidelis’ sales and marketing teams to nurture long-term opportunities on an account basis.


The Solutions



Operatix provided a flexible team that evolved with the changing requirements from Fidelis to follow-up inbound inquiries in core regions across EMEA and Middle East

Account mapping and profiling enabled Operatix to qualify contacts generated that were then passed to sales for immediate follow up

Regular reporting and result analysis to drive maximum new meetings to provide sales pipeline growth.



The Results


  Fidelis is running its 5th consecutive program with Operatix, across 3 different regions (UK, DACH, Middle East)

 Operatix overachieved their set target in 16 months out of 18

The team at Operatix were instrumental in building a firm foundation for sales and marketing success in EMEA

“The Operatix team is doing an excellent job in supporting our Sales and Marketing team in achieving their targets. The lead generation process is vital for Fidelis to accelerate our sales cycles and win more business and this is the reason why we choose a company like Operatix that we can rely on.”  

Maggie Fonseca  - EMEA Marketing Director - Fidelis

EMEA Marketing Director